The National Association of Certified Home Inspectors
 Alternate Dispute Resolution Service

 Independent and Objective On-Line Dispute Resolution -
 A Unique Service for NACHI Members and their Clients

 

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NACHI ADRS

"A unique service, available exclusively to NACHI Members and their Clients. Using a common sense approach, NACHI ADRS combines simplicity and Internet-based dispute resolution methodologies, to deliver timely, conscientious, and cost-effective solutions to NACHI's family of Inspectors."

NACHI ADRS Overview

NACHI's Alternate Dispute Resolution Service (ADRS) is available to NACHI members to  resolve a wide range of disputes involving Home Inspections through mediation and out-of-court settlement procedures. To serve your dispute resolution needs, NACHI’s ADRS  provides a forum for the hearing of disputes through the Internet, in an informal and relaxed venue. ADRS takes a common sense approach to dispute resolution, and relies on impartial home inspection industry experts to hear and resolve cases.

Every year, millions of business contracts provide for mediation and arbitration as ways of resolving disputes. Typically, the parties’ agreement to mediate or arbitrate is contained in a future-disputes clause in their contract. In the NACHI Inspector’s case, such a clause exists for those who subscribe to ADRS. The service is unique in that flat-rates apply, and that no attorneys are involved. It is TRUE alternate dispute resolution, directly between the Plaintiff and Defendant.

NACHI’s ADRS is a private, informal process by which all parties agree, in writing, to submit their disputes for mediation/arbitration, whereby an impartial person is authorized to gather and review evidence, and ultimately resolve the controversy by rendering a final award. As an agreement to arbitrate is included in the Inspector’s Contract, it might expedite peaceful settlement without the necessity of going to arbitration at all. Thus, an arbitration clause is a form of insurance against loss of good will.

Some common features of arbitration and mediation are:

      ▪ A written agreement to resolve disputes by the use of impartial arbitration or
        mediation

      ▪ Informal procedures

      ▪ Impartial and knowledgeable neutrals to serve as arbitrators and mediators

What is Mediation?

A meeting between disputants, their representatives and a mediator to discuss settlement. The mediator’s role is to help the disputants explore issues, needs and settlement options. The mediator may offer suggestions and point out issues that the disputants may have overlooked, but resolution of the dispute rests with the disputants themselves. The mediator, typically works with the disputants both together and separately, if appropriate, to resolve the case. Many cases are resolved within a few hours. Perhaps most important, mediation works! Statistics show that 85% of commercial matters end in written settlement agreements.

What is Arbitration?

Arbitration is referral of a dispute to one or more impartial persons for final determination. Private and confidential, it is designed for quick, practical, and economical settlements

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