The claimant
must complete the on-line Complaint Form. The claimant must
also submit a copy of the
arbitration agreement from the consumer contract with the
business. There is a fee of $300 to file a complaint with NACHI ADRS which can be paid at the time the complaint is filed.
Additional fees my be applied for copying, shipping/mailing,
conference calls, telephone calls, other legal fees,
notifications and other related administrative services.
The Claim in Arbitration
a. The Claimant shall initiate the arbitration by submitting to
NACHI ADRS a complaint. Said complaint can be electronically
filed via the on-line complaint form link on this site, or via
fax transmittal to NACHI-ADRS. The claim (the "Claim"), shall
include: the agreement between the parties; a statement
regarding the nature of the dispute, the legal arguments which
support the Claim, the amount involved, if any, and the remedy
sought.
b. The Claimant shall pay the appropriate filing fee at the time of
Claim submission
c. Upon receipt of the Claim
an payment, NACHI ADRS shall review the
submissions, and begin the notification process to all parties
that a claim has been filed, and action sought.
d. A
record is generated, and Agreements may be sent to the parties, which
must be executed and returned to ADRS prior to further action.
e. Electronic packages
may be sent to the parties, requesting
case-specific information, including details supporting or
disputing the claims made.
f. Follow-up correspondence
may be requested.
g. Timelines to resolution are kept deliberately short. Target
dates for settlement or decision are typically set at 60-days,
maximum.
h. Information requested
shall include copies of the actual
inspection report. If the State or Municipality where the
inspection took place requires prior written consent of the
parties, prior to release of the inspection report, said
authorization is expected at the time of document submission.
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Gromicko NACHI Arbitration Home Inspectors Mediation, Process
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